Download Free CV
Sign Up

Privacy Policy

Last Updated: 10/09/2024

CV2Go (“we,” “us,” or “our”) operates the website [www.cv2go.no] (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, in accordance with international regulations including the General Data Protection Regulation (GDPR) and anti-spam laws. By accessing or using the Site, you agree to this Privacy Policy.

1. Information We Collect

1.1 Personal Information:

We may collect the following types of personal information from you:

  • Name
  • Email address
  • Phone number (if provided)
  • Billing information (if using paid services)
  • Account login details (username, password)
  • Job history or CV information (for creating resumes)

1.2 Non-Personal Information:

We also collect non-personal information that cannot be used to identify you directly, such as:

  • Browser and device details (IP address, browser type, device type)
  • Cookies and usage data (pages visited, time spent on the Site, clicks)

1.3 Sensitive Personal Data:

We do not intentionally collect sensitive data, such as health information, political opinions, or religious beliefs. Please refrain from submitting sensitive personal data.

2. Anti-Spam Policy

2.1 Marketing and Communications:

CV2Go complies with anti-spam laws, including the CAN-SPAM Act and applicable international regulations, ensuring that you only receive communications that you have opted in for. We may send you marketing communications, newsletters, and other updates related to our services. You can opt-out of receiving these communications at any time by using the unsubscribe link provided in the email or by contacting us at support@cv2go.no.

2.2 Opting Out of Communications:

You have the right to unsubscribe from our promotional emails at any time by:

  • Clicking the unsubscribe link at the bottom of any email we send you.
  • Contacting us directly at support@cv2go.no.

Please note that even if you opt-out of marketing communications, we may still send you transactional emails related to your account or our services (e.g., payment confirmations or account updates).

2.3 No Unsolicited Emails (Spam):

We do not engage in sending unsolicited emails or spam. Your email address will only be used for the purposes for which you have consented, such as receiving our newsletters or updates related to our services. If you believe you have received an email from us that violates this policy, please contact us immediately at support@cv2go.no.

3. GDPR Compliance

3.1 Legal Basis for Processing Data (GDPR):

Under the GDPR, we must have a legal basis for processing your personal data. We rely on the following legal bases:

  • Consent: You have given your consent for processing your personal data for specific purposes (e.g., newsletter sign-up, cookie tracking).
  • Contractual Obligation: Processing your personal data is necessary for the performance of a contract to which you are a party (e.g., providing services like CV creation).
  • Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services and ensuring security, as long as it does not override your rights.
  • Legal Compliance: We may need to process your data to comply with legal obligations (e.g., tax laws or regulatory requirements).

3.2 Your Rights Under GDPR:

If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:

  • Right to Access: You can request access to your personal data and receive a copy of it.
  • Right to Rectification: You can request correction of inaccurate or incomplete personal data.
  • Right to Erasure: You can request the deletion of your personal data, subject to legal obligations.
  • Right to Restrict Processing: You can request a limitation on how your personal data is processed.
  • Right to Data Portability: You can request to receive your data in a structured, machine-readable format for transfer to another service provider.
  • Right to Object: You can object to the processing of your data in certain situations, such as for direct marketing purposes.

To exercise any of these rights, please contact us at support@cv2go.no.

3.3 Data Retention:

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When personal data is no longer needed, we securely delete it.

3.4 Data Transfers Outside the EEA:

We may transfer your data to third parties or servers located outside the EEA. If we do, we ensure that appropriate safeguards are in place, such as using contracts approved by the European Commission or ensuring that third parties are certified under the EU-U.S. Privacy Shield Framework.

3.5 Data Security:

We take reasonable technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

4. How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide and improve our CV-building services.
  • To personalize your experience with customized templates and recommendations.
  • To send you emails regarding updates, features, or newsletters (you can opt out at any time).
  • To process payments for premium services and send related billing information.
  • To prevent fraud and ensure the security of our transactions.
  • To comply with legal obligations (GDPR, CCPA, etc.).

5. Third-Party Service Providers

We may share your personal data with trusted third-party service providers to perform functions on our behalf, such as:

  • Payment processors (e.g., Stripe, PayPal)
  • Email marketing platforms (e.g., MailChimp)
  • Analytics providers (e.g., Google Analytics)
  • Advertising platforms (e.g., Google AdSense, Google ADX)

These service providers are required to protect your information and may only access the data necessary to perform their services.

6. Your Consent

By using our Site, you consent to our collection, use, and sharing of your personal information as described in this Privacy Policy. If you withdraw your consent for us to process your personal data, this may affect our ability to provide services to you.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your browsing behavior. This helps us improve user experience and gather usage analytics. For more details, please refer to our [Cookie Policy].

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Email: support@cv2go.no
Email: contact@cv2go.no
Phone: +947 403 35 315